20 minutes to find an answer?
Try 2 seconds.
Patients get answers at 2am. Staff find information mid-shift. Your team reclaims hours every week. One platform, zero friction.
Set it up in 10 min·14-day pilot·Cancel anytime
Linkd
Admin Console
52%
Less Calls
24/7
Available
17
Languages
< 2s
Response
Patient Portal Content
Top Patient Questions
See what repetitive questions
actually cost you.
Most clinics don't realize how much time and money goes to answering the same questions every week.
Include phone calls, in-person, and chat. Average clinic: 150-300.
Include benefits (+20-30%). Average: $20-25/hour.
Every question is a phone call.
Until it isn't.
Patients get instant answers. Your front desk gets their time back.
Called the clinic
On hold for 14 minutes
Checked the website FAQ
47 questions listed. None answer yours.
Googled it
Generic results. Not your clinic's info.
Left a voicemail
Callback in 24-48 hours
Tried the patient portal
Login failed
Found a PDF from 2019
Is this even current?
Sent an email
"We'll respond in 2-3 business days"
Still don't know what to bring
Guess I'll call again tomorrow...
Another phone call to your front desk
Repeat × 200 patients/week
Instant Answer
Bring your photo ID and insurance card. Wear comfortable clothing with no metal (zippers, underwire bras). Arrive 15 minutes early. You may eat normally unless told otherwise.
You might also need
Answered in 3 seconds
No call needed. No waiting. Done.
0%
fewer calls when patients find answers themselves
24/7
Always available
17
Languages supported
< 3 sec
Average response time
0
Patients left on hold
Patients get answers instantly.
In any language, anytime.
Prep instructions. Parking. Hours. Forms. Insurance questions.
Patients ask Linkd—not your front desk.
Questions patients ask 24/7
24/7 Patient Support
Every patient question.
Answered in seconds.
Patients visit your website at 2am wondering what to bring to their appointment. Linkd answers instantly—with the exact info from your knowledge base. No waiting. No callbacks.
- Appointment prep instructions
- Parking, directions & hours
- Forms, billing & insurance FAQs
Patient Assistant
Online 24/7
Can I bring my child to the appointment?
Children under 12 need adult supervision in the waiting area. For lengthy procedures, we recommend arranging childcare.
Answered in 1.1s
Do you accept my insurance?
We accept Blue Cross, Aetna, United, and most major plans. Call billing at ext. 2341 for specific coverage questions.
Answered in 0.8s
How do I get my records sent to another doctor?
Complete the Records Release form at reception or download from the patient portal. Processing takes 3-5 business days.
Answered in 1.3s
Maria 9:15 AM
Is it just me or are there way less calls today?
James 9:16 AM
Patients are using the Linkd chat. It's actually working.
Maria 9:17 AM
Finally can focus on actual patients 🙌
52%
fewer calls
3hrs
saved daily
Fewer Calls, More Time
Your front desk finally
has time to breathe.
The same 20 questions—hundreds of times a week. "Where do I park?" "What should I bring?" "Are you open Saturday?" Patients ask Linkd instead. Your team handles what actually matters.
52% fewer phone calls on average. That's hours back every single day.
17 Languages
Patients ask in their language.
Get answers in their language.
Spanish, Mandarin, Vietnamese, Portuguese—patients ask in whatever language they're comfortable with. Linkd responds in the same language. True accessibility, zero extra setup.
"¿Qué debo traer a mi cita?"
Linkd responds in SpanishTraiga su identificación con foto, tarjeta de seguro y use ropa cómoda sin metal. Llegue 15 minutos antes.
Your Clinic Assistant
linkdhq.com/chat/your-clinic
Share this link with patients
Deploy Your Way
Embed on your website.
Or share a simple link.
Drop one line of code on your patient portal and a chat bubble appears in the corner. Or just share a link—put it in emails, appointment reminders, or your website's navigation.
Either way, patients get instant answers. You get fewer calls.
<script>linkd("your-org-id")</script>Our call volume dropped 50% in the first month. Patients love getting instant answers, and my front desk can finally focus on patients who actually need human help.
Sarah Kim
Practice Manager
Stop answering the same questions. Let patients help themselves.
Live in 10 minutes. 14-day free pilot included.
Your staff gets their own AI too.
Same simplicity. Internal-only.
Protocols. Policies. Contacts. Extensions. Procedures. Forms.
If your admin uploaded it, your team finds it—in seconds.
Staff wastes hours searching.
Shared drives. Slack messages. Email threads. Walking to someone's office. The same hunt, every single day.
Staff Portal
Ask anything
Contrast pretreatment protocol?
Prednisone 50mg at 13h, 7h, 1h before. Benadryl 50mg 1h prior. NPO? Use hydrocortisone 200mg.
Now it takes seconds.
Your team asks Linkd. Protocols, contacts, forms, policies—instant answers with sources. No more hunting.
Admins upload once.
Documents, spreadsheets, contact lists—upload and everyone can find it. Update a file, everyone sees the latest.
Real-time team communication.
HIPAA & PHIPA ready.
Your staff doesn't just need answers—they need each other. Team Chat brings enterprise-grade communication directly into the platform. Channels for departments, direct messages, online status, and instant notifications. All with full audit logging for compliance.
General
12 members · 4 online
Dr. Sarah · 9:42 AM
Has anyone seen the updated contrast protocol?
Mike RN · 9:43 AM
Just ask the AI! It found it for me in 2 seconds 🚀
You · Now
Got it, thanks!
One platform.
As many knowledge bases as you need.
Create separate knowledge bases for patients, staff, HR, or any audience. Each one has its own content, its own rules, its own link. Manage everything from a single dashboard.
Three beliefs
that guide us
Linkd Live
Real-time
0
Today
1.8s
Response
0%
Success
What should I bring to my colonoscopy?
1.2sContrast pretreatment protocol?
0.8sHow do I reschedule my appointment?
1.4sOnline now
Patients shouldn't have to call for simple answers.
"What should I bring?" "Where do I park?" "Do I need to fast?" These questions have answers. Your patients just can't find them. We make those answers instantly accessible—24/7, in any language, without a phone call.
Your front desk should handle patients, not FAQs.
The same 20 questions, hundreds of times a week. Your team answers them while real patients wait. We take those repetitive questions off their plate so they can focus on people who actually need human help.
Technology should disappear, not complicate.
No app to download. No portal to log into. No training manual. Patients ask a question, they get an answer. Your team uploads content, patients find it. That's it. Simple as it should be.
Fewer calls. Happier patients. Calmer days.
Whether you see 50 patients a week or 5,000—they all have the same questions. Now they get instant answers without calling you.
Private Practices
50–500 patients/week
Your front desk answers the same questions 50 times a day. Patients wait on hold. Staff get interrupted. Put Linkd on your website and watch the calls drop.
Patients ask
What should I bring to my first visit?
Do you take my insurance?
How do I reschedule?
Health Systems
1,000+ staff & patients
Patients ask where to go. Staff ask about protocols. Multiple locations, multiple specialties—one AI that serves everyone. Patient portal + internal knowledge base, unified.
Everyone gets answers
Where is the imaging center?
0.8sContrast reaction protocol
0.6sMRI prep instructions
0.4sYour Data. Period.
No fine print
Zero Training
AI never learns from you
Zero Sharing
Data never leaves your org
Zero Lock-in
Export everything, anytime
Zero Surprises
Delete = deleted forever
Why healthcare trusts us
- No patient data ever touches our system
- Enterprise-grade encryption everywhere
- HIPAA-conscious architecture
If patients keep calling for answers they could find themselves—Linkd fixes that.
Get started →